Frequently asked questions
Check out our frequently asked questions
Any Questions
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Phone
1800 9284 9999
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Email
hello@myurbanstitch.com
What products can I customize?
At Urban Stitch, you can customize a wide range of apparel, including:
- T-shirts
- Hoodies
- Sweatshirts
- Tank tops
- Jackets
- Hats & Caps
- Activewear
- Accessories
- Kids’ apparel
If you have specific customization requests or would like to inquire about customizing other apparel items, feel free to contact us.
Can I order a personalized gift?
Absolutely! Our custom apparel makes for perfect personalized gifts for your loved ones. Whether it’s a custom-designed t-shirt or a personalized hoodie, we can help you create a memorable and unique gift.
How long will my package take to arrive?
Delivery times vary depending on your location and the shipping method chosen at checkout. You can track the status of your order using the tracking number provided in your shipping confirmation email.
When placing a custom order, we accept a variety of file formats for your design, including:
- JPEG
- PNG
- AI (Adobe Illustrator)
- PSD (Adobe Photoshop)
Pleaseensure that your files are high-resolution and suitable for printing to achieve the best results.
What products can I customize?
At Urban Stitch, you can customize a wide range of apparel, including:
- T-shirts
- Hoodies
- Sweatshirts
- Tank tops
- Jackets
- Hats & Caps
- Activewear
- Accessories
- Kids’ apparel
If you have specific customization requests or would like to inquire about customizing other apparel items, feel free to contact us.
